Excellent and Personal Services
Shivers & Associates Insurance Agency strives to provide a personal touch to our customer service. We believe in creating a strong partnership with our customers.
As independent insurance agents, we work for our customers. Shivers & Associates handles a full line of property and casualty, life and health insurance for both individuals and businesses.
Call our agency today for an insurance proposal.
Rebecca is a graduate of The University of Texas at Austin with a Bachelor’s Degree in Radio, Television & Film. She has been in an insurance family since birth, and has been a licensed agent since 2003. She worked for a large insurance agency in Dallas for 9 years focusing on commercial insurance. In 2014, Rebecca returned to Waco to help run the family business. She has been a Certified Insurance Consultant (CIC) since 2011. She also won the National Alliance Award for Outstanding Customer Service Representative for Texas in 2011. In 2017, Rebecca purchased the business from her parents, beginning a new era of leadership for Shivers & Associates Insurance Agency, LLC. Rebecca is a professional actor who has performed on many stages in the DFW area and has had the privilege of working as a voice-over actor for Funimation. She works very closely with The Waco Children’s Theatre as it is important to her to share the love of the arts with the next generation. Rebecca is an avid reader, loves the outdoors, enjoys live entertainment and is a major film buff.
Vicki is a Native Wacoan and was licensed as an insurance agent in October 1983. She & Ken married in 1965 and have seen many changes in the industry. In the past, Vicki would underwrite, rate and type the policies. Now this is all done by automation. However, this beginning has been the basis for an ongoing learning process. Being able to help their insureds during a time of need has been the main ingredient for enjoying this profession. Since her daughter, Rebecca, joined the agency in 2014, Vicki’s main function is agency accounting. This has been a welcome change for her as she now gets to spend more time with her only granddaughter, Vaughn, who is the apple of her eye. She loves to go on adventures with her to plays, the Cameron Park Zoo, Waco Lions Park, painting ceramics, and they share a common love of collecting.
Ken is a lifelong resident of Waco as his family moved here when he was 3 years old. He attended Waco High, MCC and graduated from Baylor with a finance degree in 1971. He served in the U S Army during the Vietnam war. Early in his career, Ken held positions at local banks as well as Chilton and Lott, TX. It was during that time that his love for making personal relationships with his clients began. Married to his high school sweetheart for over 50 years, they began their partnership in Shivers and Associates Insurance in 1978. Ken’s desire to make Central Texas a better place to grow a family and business has been the reason he has enjoyed staying a small, independent agent. Having a close, personal relationship with his customers remains a driving force in the agency. He enjoys playing golf, fishing, gardening and having fun with family and friends